Shipping Policy

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SHIPPING POLICY

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Last updated: August 2024

Order Processing Time:

Delivery Estimates:

Shipping Carriers

Order Cancellation:

Undeliverable Adresses:

Lost Or Stuck Orders:

order processing time:

Standart Processing: Please allow 1-4 business days for your order to be dispatched.

Holiday Season Processing (including Black Friday and Christmas): Expect delays due to high volume. Allow up to 2 additional days for order dispatch.

delivery estimates:

Standart Delivery: 7-12 business days for shipments to the USA, UK, Canada, Australia, New Zealand, and the EU. Delivery times may vary, especially during peak seasons.

shipping carriers

We utilize FedEx, Canada Post, and Australia Post for reliable and efficient delivery.

order cancellation:

Orders can be canceled or modified within the first 24 hours after being placed. After this period, requests for cancellation or modification may be rejected. If there are any issues with your order or shipping address right after checkout, please contact us immediately at info@tetsutitanium.com.

undeliverable adresses:

Customers are responsible for providing a correct and deliverable address. Tetsu Titanium is not liable for orders not delivered due to incorrect or undeliverable addresses provided at checkout. If you notice an error in the shipping address, please notify us within 24 hours of placing your order at info@tetsutitanium.com. All costs related to undeliverable addresses will be covered by the buyer.

lost or stuck orders:

All orders are shipped with insured shipping and handling. If an order gets stuck or lost during delivery, we apologize, as the operations of the postal service are beyond our control. Nonetheless, since the packages are insured, we will send you a replacement package with expedited shipping and full tracking, if possible. For details on applicable refunds or returns, please refer to our Refund and Return Policy.