Privacy Policy

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PRIVACY POLICY

This Privacy Policy outlines how Tetsu ("the Site", "we", "us", or "our") gathers, utilizes, and shares your personal data when you visit, engage with our services, or purchase from Tetsu, or when you otherwise interact with us (collectively referred to as the "Services"). In this document, "you" and "your" refer to you as the user of the Services, which includes customers, site visitors, or any other individuals whose information we collect under this Privacy Policy.

Please review this Privacy Policy thoroughly. By accessing and using any of the Services, you consent to the collection, use, and sharing of your information as outlined in this Privacy Policy. If you disagree with the terms of this Privacy Policy, you should refrain from accessing or using any of the Services.

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Last updated: August 2024

Updates to This Privacy Policy

Collection and Usage of Personal Information

Types of Personal Information We Collect

Information Collected Directly from You

Types of Personal Information We Collect

Information Collected Directly from You

Information Collected Through Cookies

Information from Third Parties

Use of Your Personal Information

Disclosure of Personal Information

updates to this privacy policy

We may occasionally amend this Privacy Policy to reflect changes in our procedures or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Website, revise the "Last updated" date, and comply with any necessary legal requirements.

collection and usage of personal information

To provide the Services, we collect and have collected personal information about you from various sources over the past 12 months, detailed below. The specific information we collect and how we use it depends on your interactions with us.

We may also use the information we collect to communicate with you, deliver the Services, adhere to legal obligations, enforce service terms, and protect the Services, our rights, and the rights of our users or others.

types of personal information we collect

The personal information we collect about you varies depending on your interactions with our Website and Services. When we mention "personal information," we refer to data that identifies, relates to, describes, or can be linked to you. Below are the categories and specific types of personal information we collect.

information collected directly from you this includes:

Basic contact details such as your name, address, phone number, and email. Order details such as your name, billing address, shipping address, payment confirmation, email address, and phone number. Account details including your username, password, and security questions.

Shopping data such as the items you view, add to your cart, or wish list. Customer support details from communications with us, like when you send a message through the Services.

Choosing not to provide certain information may limit your ability to use specific features of the Services.

information collected through cookies

We automatically gather certain information about your interactions with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include details about how you access and use our Site and your account, such as device and browser information, your network connection, IP address, and other interaction data.

information from third parties

We also obtain information about you from third parties, including:

Service providers like Shopify that support our Website and Services. Payment processors that handle your payment details (e.g., bank account, credit/debit card information, billing address) to process transactions and provide requested products or services as part of our contract with you.

When you visit our Site, open or click on emails we send, or engage with our Services or advertisements, we, or third parties we partner with, may collect certain information using tracking technologies like pixels, web beacons, SDKs, third-party libraries, and cookies. All third-party information is processed according to this Privacy Policy.

We are not liable for the accuracy of information provided by third parties or their policies and practices. More information is available under the section, Third Party Websites and Links.

use of your personal information we use your personal information to:

Deliver Products and Services, such as processing payments, fulfilling orders, managing accounts, arranging shipping, facilitating returns and exchanges, and enabling review postings.

Conduct Marketing and Advertising efforts, including sending promotional messages and tailoring ads on our Website and other sites. Enhance Security and Fraud Prevention by detecting and addressing potential fraudulent or illegal activities.

Communicate with you, offering customer support and improving our Services. Cookies Usage Like many sites, we use Cookies to enhance and power our Website and Services, which includes remembering your preferences and actions. For detailed information about the Cookies used in conjunction with Shopify, visit https://www.shopify.com/legal/cookies.

You can manage Cookie settings through your browser to reject or delete Cookies, though this may negatively affect your user experience and functionality of the Services.

disclosure of personal information

In certain situations, we may share your personal information with third parties for legitimate purposes as outlined in this Privacy Policy, including:

Service providers and third parties who assist in operations (e.g., IT management, data analytics, customer support, cloud storage, fulfillment, and shipping).

Business and marketing partners, including Shopify, for service provision and advertising. Third parties when directed or with your consent, such as for product shipping or social media interactions. Affiliates within our corporate group for business operations.

During business transactions like mergers or bankruptcies, to fulfill legal obligations, enforce service terms, and protect the Services, our rights, and the rights of our users. Over the past 12 months, we have disclosed categories of personal information, as outlined above, for operational, business, and marketing purposes, excluding sensitive personal information for profiling.

We encourage you to read and understand our practices regarding your personal information and contact us if you have any concerns or questions.